The positions are typically flexible in that you can decide if you want to work part-time or full-time hours and only accept roles with clients who meet your scheduling needs. If you’re based in New York and have customer service experience, you might qualify as a best-fit candidate for that client.īasically, Sutherland matches its clients and their needs to remote workers on the Remote Engagement Team who have the skills they need, which could range from customer service to tech support to sales and everything in between. Say, for example, a healthcare company in California is looking to create a customer service team of East Coast workers to offer more customer support hours. Sutherland’s Remote Engagement Team is made up of remote workers all over the world, just like you.Īs a team member, you’ll be one of the people that Sutherland can pick from when a client needs to build its remote team. What Will I Do as Part of the Sutherland Remote Engagement Team? You will be happy to know that Sutherland CloudSource also made FlexJobs’ list for 100 Top Companies with Remote Jobs. They also mention the thoroughness of their training on their website, which can really help those who work from home understand the job before they start. Sutherland CloudSource prides itself on offering a flexible, part-time schedule in a fun yet cutting-edge industry. This is where some of you work-at-homers (WAHers) come in! Take advantage of their time limited New Membership drive and register NOW. Pinecone Research, a leading name in online survey panel honesty, absolutely guarantees $3 cash for every survey you complete! Sutherland CloudSource helps businesses win because businesses get the best talent and a larger pool of applicants when they can also select from the remote employee pool.Īnd from this remote talent pool are retired professionals as well as professionals who for have chosen to stay home with their children or work from home for a variety of reasons. The company operates in countries such as Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States. With the headquarters located in Rochester, New York the company reaches across more than 40 operational centers via Sutherland CloudSource. Mostly, it helps businesses all over the world build their own remote teams and utilize technology to get their jobs done efficiently. Sutherland Global Services has become a global leader in the Business Process Outsourcing (BPO) for customer service and customer interactions for some of the most recognized Fortune 500 customers. Sutherland CloudSource, now known as Sutherland Remote Engagement, is the remote service division of Sutherland Global Services. Let’s dive right in! What Exactly is Sutherland CloudSource (Now Sutherland Remote Engagement)?
However, the company has since added some different positions, requirements, and procedures, so I think it’s important to update this review with the newest information. Since we first wrote this Sutherland Global Services review a few years ago, Sutherland CloudSource has become Sutherland Remote Engagement.Īlthough its name has changed, the basics of the job haven’t. Well, then becoming a customer service agent at Sutherland CloudSource might be the right work-at-home job fit for you.
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